This Safeguarding Policy outlines how we protect children, young people, and vulnerable adults in our care. We are committed to creating an environment where all students feel safe, respected, and supported, both emotionally and physically.
Although all teaching is delivered online, safeguarding remains central to our responsibilities and is integrated into our training, tutor conduct, and communication practices.
This policy applies to:
All students (particularly those under the age of 18)
All tutors and any staff working on behalf of ASTER EDUCATION
Parents or guardians engaging with our services on behalf of a child
It covers all tuition and courses delivered online, including one-to-one and group formats.
We are committed to:
Promoting the welfare and wellbeing of all students
Preventing abuse, exploitation, or neglect of any kind
Taking all concerns seriously and responding swiftly and appropriately
Creating an emotionally safe and respectful learning environment
To ensure a safe digital environment:
All lessons are conducted on secure, pre-approved platforms (e.g. Zoom)
Tutors must never record sessions or communicate with students outside the agreed platform or schedule
Tutors must conduct lessons from a professional, private setting
Students should be appropriately dressed and in a shared or supervised space when possible
Tutors must maintain professional boundaries at all times
Anyone can raise a safeguarding concern — including tutors, parents, or the students themselves.
What to report:
Unexplained changes in a student’s behaviour or demeanour
Comments made during lessons that suggest distress, neglect, or inappropriate contact
Concerns around the conduct of any tutor or adult in contact with a student
How to report:
All concerns should be reported to the DSL via email in the first instance. Serious concerns may be escalated to the local authority or relevant safeguarding body.
Tutors receive safeguarding guidance as part of their onboarding process
The safeguarding policy is reviewed annually or after any serious incident
Additional training may be introduced in line with changes in legislation or best practice
If you have any questions or would like to raise a concern, please contact:
Designated Safeguarding Lead:
KATRINA BUTT
Katrina@astereducation.co.uk
+44 (0)20 3355 6867
